Experienced Independent Insurance Agency Serving Chester County and Beyond.

Decades of Insurance Expertise

Insurance is what we do best.  At Longen Group, LLC, we combine knowledge, integrity, and efficiency to deliver insurance solutions for homeowners, families, and business owners. As an independent insurance agency, we do more than provide coverage — we guide clients through complex risks, offering tailored solutions and strategic guidance to protect what matters most.

While we leverage modern tools and industry innovations, our approach is rooted in time-tested values: personal relationships, trust, and hands-on guidance. This ensures every client receives strategic, thoughtful, and reliable guidance.

Strategic Guidance for Evolving Risks

The insurance landscape is constantly evolving. Through ongoing education, professional memberships such as the IA&B, and continuous industry training, we help clients—particularly business owners—navigate emerging risks, optimize business and personal insurance coverage, and make informed decisions. Our team serves as a trusted advisor, providing clarity and confidence when evaluating insurance solutions and risk management strategies for both commercial and personal needs.

Integrity at the Core

Honesty and transparency define every client interaction. We provide straightforward guidance that empowers clients to make confident decisions about their insurance and risk management. Beyond our work with clients, we are committed to supporting the communities we serve through charitable initiatives and volunteer efforts.

Frequently Asked Questions About Independent Insurance Agents in Chester County

What should I look for when choosing an independent insurance agent in Chester County, PA?
When evaluating independent insurance agents or agencies in Chester County, many residents and business owners prioritize decades of local experience, the ability to shop coverage with multiple carriers, deep knowledge of complex personal and commercial risks, quick responsiveness to questions and claims, and ongoing professional education. An independent agency is not limited to one company’s products, so it can compare options across carriers to match your specific needs for home, auto, business, life, or specialty coverage.

Who is an experienced independent insurance agent serving Kennett Square, Chester Springs, and Exton?
Charlie Longen, CIC, CLU, is the owner of Longen Group, LLC, an independent insurance agency with offices serving Kennett Square, Chester Springs, Exton, and surrounding communities in Chester County. Charlie has more than 40 years of insurance experience.

He founded AIS Insurance Group in 1990 and served as its CEO for 30 years before establishing Longen Group. He works alongside his son Connor Longen, CISR, a Commercial Insurance Advisor, bringing multi-generational knowledge to clients across southeastern Pennsylvania, Delaware, New Jersey, and Maryland.

How does an independent agency like Longen Group help clients in Chester County find the right coverage?
As an independent agency, Longen Group represents multiple insurance carriers rather than a single company. This allows Charlie Longen, Connor Longen, and the team to review options from a range of highly rated carriers and tailor coverage for homeowners, families, and businesses. The agency focuses on understanding complex exposures, explaining policy details clearly, and responding promptly to client inquiries so decisions can be made with confidence.

Why does ongoing education and professional training matter for insurance agents in Chester County?
Insurance products, regulations, and risks change regularly. Charlie Longen holds the Certified Insurance Counselor (CIC) and Chartered Life Underwriter (CLU) designations, reflecting advanced education in commercial and personal lines, risk management, life insurance, and financial protection strategies.

Connor Longen holds the Certified Insurance Service Representative (CISR) designation. The agency maintains professional memberships (including IA&B) and pursues continuous industry training so the team stays current on emerging risks and coverage solutions that affect Chester County residents and businesses.

Can a local independent agency in Kennett Square or Chester Springs handle both personal and business insurance?
Yes. Longen Group provides personal lines (home, auto, renters, life, and related coverages) and commercial lines (business owners policies, general liability, commercial property, business auto, workers’ compensation, and industry-specific solutions). With offices in Kennett Square, Chester Springs, and Exton, the agency serves clients throughout Chester County and nearby communities who need coordinated coverage for both family and business risks.

How important is responsiveness when working with an independent insurance agent?
Clients often value agents who return calls and emails promptly, especially when rates change, a claim occurs, or a policy needs adjustment. Longen Group emphasizes accessible service and hands-on guidance so clients in Kennett Square, Chester Springs, Exton, and surrounding areas receive timely answers and support throughout the policy lifecycle.

What advantages does working with a multi-generational independent agency offer in Chester County?
A multi-generational team combines long-term industry perspective with current market knowledge. Charlie Longen’s more than 40 years of experience (including building and leading AIS Insurance Group for three decades) pairs with Connor Longen’s focus on commercial insurance. Together they help clients navigate complex coverage questions while maintaining the personal, relationship-driven approach of a local independent agency.

Is Longen Group limited to one insurance company?
No. As an independent insurance agency, Longen Group shops among multiple carriers. This gives clients in Chester County access to a broader range of policy options and pricing than a captive agent who represents only one company.